Privacy Statement
Seléne Spa & Wellness is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, store, and protect your data in accordance with Australian privacy laws and best practices.
- Information We Collect
We may collect personal and health-related information such as:
- Full name, date of birth, contact details (email, phone number, address)
- Relevant health and wellness information
- Appointment and treatment history
- Payment details
- Website usage data (e.g., cookies, IP address, browser type)
- How We Collect Information
We collect your information when you:
- Book appointments online, by phone, or in person
- Complete client intake or consent forms
- Purchase services or products
- Subscribe to our newsletter
- Browse our website
- How We Use Your Information
We use your information to:
- Deliver spa and wellness services tailored to your needs
- Manage your appointments and transactions
- Communicate updates, promotions, or wellness advice
- Enhance and personalise your experience
- Comply with any legal or regulatory requirements
- Sharing Your Information
We do not sell or rent your personal data. We may share it:
- With your consent
- With secure third-party providers (e.g., booking and payment systems)
- When legally required to protect our clients, staff, or business
- Your Privacy Rights
You have the right to access and correct the personal data we hold about you. You may also opt out of receiving marketing communications at any time.
To make a privacy enquiry, contact us. See details below.
- Data Protection & Security
We take reasonable steps to ensure the security of your information through encrypted systems, secure platforms, and staff training. Only authorised personnel have access to client data.
- Cookies & Website Analytics
Our website uses cookies and analytics tools to track usage and improve the site experience. You can manage your cookie preferences via your browser settings.
- Updates to This Statement
We may revise this Privacy Statement from time to time. The latest version will always be available on our website.